We started using Infotech Solutions about 2 years ago, we had felt there was a lap in our security and just to safeguard our company files. From day one we’ve had great service and care. May it be they noticed something wasn’t working correctly from their end or me throwing questions to them. Their ability to jump onto our computers and fix a problem is one of the best services we’ve used. We don’t have to wait to have issues resolved, but with being in the same town if they need to, they can get here quickly. Working with Infotech Solutions has easily put our mind at ease when it comes to our security.
If you are looking for help regarding information technology services, look no further than right here in Madison, SD. Infotech Solutions, LLC is definitely your ‘one stop’ provider. Their employees are very professional, but yet personable and are very patient with our staff when a problem arises. As a contracted customer, we have enjoyed our experiences with the company and really appreciate how fast they are in service response time. When it comes to operating our business, response time is key when dealing with certain issues with technology devices due to technology being such an important component of our company. Infotech does a great job at reviewing client needs and customizing services to appropriately match business platforms. We strongly recommend Infotech Solutions, LLC for your information technology needs!
Madison Farmers Elevator
Trinity Lutheran is very pleased with the IT support InfoTech provides on a day to day basis. There is no more waiting for a volunteer to stop at the office to look at a problem we have. Help is just a phone call away and as an InfoTech team member remotes himself into the system to look at the issue, I can continue my work, without needing to restructure my day. InfoTech team members are always there to help us get on with ministry in a short amount of time. It is greatly appreciated, thank you, Infotech!
Trinity Lutheran Church
Love working with the InfoTech team. They are always friendly and thoughtful. We used to dread calling our old tech provider, they always seemed to speak down to us. The InfoTech team has never done that. A quick email or telephone call and our issue or concern is always resolved.
Sioux Falls United Methodist Church
East River Federal Credit Union decided to outsource our IT needs to Infotech Solutions, LLC over a year ago. We had been handling most of the workload on our own but, as we continued to integrate more technologies into our day-to-day functions, we realized that the demand to keep up was more than we had the internal resources for. Infotech has lifted an incredible weight off of our shoulders! Their staff are truly experts within the industry and they solve our issues quickly and professionally. Making the switch to Infotech was a smooth transition and we are very pleased with the services they provide our credit union.
East River Federal Credit Union
Troy Keyes, DDS
I have been using InfoTech since purchasing my practice in Madison 6 years ago. They have supplied me with all of my computers, monitors, networking, virus protection, firewalls, and servers at VERY competitive prices. It's nice to know that all of my data is securely backed up daily and automatically, "off-site" in case I were ever to need to access it. Their technicians also have a good knowledge of Eaglesoft and have worked really well coordinating everything with them. I'd highly recommend them to any of my colleagues."
Madison Family Dental
Infotech has been a stable and long lasting business partner for Montgomery’s. Security is their highest priority, which definitely lets me sleep better at night. They have also been very responsive and flexible with our support structure as our business has grown, creating scalability in our network as we expanded to multiple locations.
Russell Olson, CEO
Infotech has consistently ensured top performance of our network and systems. While they worry about security, maintenance and backups, we are able to focus on our business and our customers. Their response time is impeccable and are willing to answer every question, no matter how small. Their services are cost-effective and essential in today’s world where we all rely on technology to perform our daily tasks.
Heartland Consumers Power District
Infotech Solutions provides the City of Howard computer and network security. My job as City Finance Officer was made easier knowing we have a managed firewall and managed backup. I know we have great computer security, because when others, like our support for our utilities program, try to access our computer, they cannot until Infotech allows it. Securing our computers is very important due to all the account we have online. I am very confident that our computers are protected now that we have Infotech Solutions managing our system.
City of Howard Finance Officer
Hiring Infotech to assess our IT infrastructure and processes proved to be the best decision we made. When COVID-19 hit, businesses were scrambling to set up remote access securely. We were already there with Infotech managing our processes, software, backup and access. When problems arise or suspicious activity occurs, we just call Infotech and they jump on our computer to check it out. Hackers are hard at work during this time of remote work and Infotech offers secure monitoring and excellent service. We highly recommend them to all businesses and especially insurance agencies.
Independent Insurance Agents of SD